Frequently Asked Questions
Everything you need to know about our freshly baked cupcakes and nationwide shipping.
How are your cupcakes shipped to ensure freshness?
Our cupcakes are baked fresh daily and shipped in specialized insulated packaging with cold packs to maintain their quality and flavor during transit.
Do you offer gluten-free or vegan options?
Yes, we offer a selection of gluten-free and vegan cupcake flavors every day. Please check our daily menu for availability.
Can I schedule a delivery for a specific future date?
Absolutely. During the checkout process, you can select a specific delivery date from our calendar to ensure your cupcakes arrive exactly when you need them.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact our customer service team within 24 hours of delivery.
How should I store my cupcakes once they arrive?
For the best experience, we recommend enjoying our cupcakes at room temperature. If you are not eating them immediately, store them in an airtight container at room temperature for up to two days; do not refrigerate.
Do you provide catering for weddings and large events?
Yes, we specialize in large events. We offer custom cupcake towers, personalized decorations, and bulk delivery services for weddings, corporate events, and parties.